Frequently Asked Questions

Working with us is pretty straight forward and we handle evrything for you. Here are the answers to a few standard questions:

Q: Who do we need to speak to if we need a retrieval or have a query

Our personalised service allows clients to deal with only one person, an account manager; who is available 24 hours and will be your point of call if you have any queries or requests. Alternatively, our state of the art web retrieval system allows clients to simply request the return of any record without even having to pick up the phone